Refund Policy

Privacy Policy
Privacy Policy

Celia's Gourmet Toffee Company, Inc.
http://www.celiasgourmettoffee.com

Effective from 10th of July 2008 to 10th of July 2009.


General Information

Celia's Gourmet Toffee Company, Inc. takes your privacy seriously. Please read the following information
to learn more about our privacy practices.
  • This policy covers what personally identifiable information Celia's Gourmet Toffee Company, Inc.
    collects and how it is treated. Personally identifiable information is information that can be used to
    identify visitors to the http://www.celiasgourmettoffee.com Web Site. This information may be
    limited to an IP address or extend to personally identifiable information such as your name,
    address, email address, or phone number.

  • This policy only applies to http://www.celiasgourmettoffee.com and does not extend to the
    practices of other Web Sites that we may link to, companies that we do not own or control,
    or to people that we do not employ or manage.

Contact Information
We invite you to contact us if you have questions about this privacy policy.

Our Internet address is located at http://www.celiasgourmettoffee.com

    Celia's Gourmet Toffee Company, Inc.
    1802 262nd Street
    Suite 148
    Lomita  90717
    California USA


    You may contact us by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    You may contact us by phone on 800 560-9173

Dispute Resolution / Refund Policy
Celia's Gourmet Toffee Company, Inc. is committed to resolving any dispute you
may have regarding our privacy policy quickly and efficiently.

Disputes will be handled by our customer service representative.
Our customer service will promptly correct any errors.

Your Satisfaction is Always Guaranteed Celia's Gourmet Toffee Company, Inc. is committed to a
superior level of quality and flavor that speaks fior itself from the moment your eyes meet our
distiinctive packaging to the first moment you experience our distinctive flavors. We believe it
will be love at first bite! We guarantee that every order you receive and those who get gifts sent
from us will be absolutely satisfied with the quality of our product. If for any reason you are not
100% satisfied, we offer a money back guarantee on all orders*. Celia\'s Gourmet Toffee carefully
prepares the freshest gourmet toffee for your enjoyment or to give as gifts for any occasion. The
difference will amaze you when you bite into our decadent toffee. You\'ll enjoy a variety of flavors
that are artfully prepared and packaged by hand. Celia\'s Gourmet Toffee uses only the finest
ingredients and prepares all toffee lovingly - just like mom or grandma always did. Your gourmet
toffee order can include any combination of our existing flavor and package varieties or be
completely customized to your specific needs. * Refund guarantee applies to product orders
only - shipping is not refundable.

A full refund will be processed once we receive your returned order by mail.


Information Collection
When visiting Web Sites certain information about you and your computer can sometimes
be collected. This section explains what information Celia's Gourmet Toffee Company,
Inc. collects, and how it is used.

Information Collected - What information do we collect and why?


We collect the following identifiable information about our visitors:
  • user.name   (optional)
  • user.home-info.online.email   (optional)
  • user.home-info.postal   (optional)
  • user.home-info.telecom.telephone   (optional)
  • user.gender   (optional)
  • user.business-info.postal   (optional)
  • user.business-info.telecom.telephone   (optional)
  • user.business-info.online.email   (optional)
  • thirdparty.name   (optional)
  • thirdparty.home-info.online.email   (optional)
  • thirdparty.home-info.postal   (optional)
  • thirdparty.home-info.telecom.telephone   (optional)
  • thirdparty.gender   (optional)
  • thirdparty.business-info.postal   (optional)
  • thirdparty.business-info.telecom.telephone   (optional)
  • thirdparty.business-info.online.email   (optional)
  • dynamic.clickstream
  • dynamic.http
  • dynamic.clientevents
  • dynamic.searchtext
  • dynamic.interactionrecord
  • dynamic.cookies
  • dynamic.miscdata

We collect identifiable information for the following reasons:
  • Completion and Support of Current Activity
  • Historical Preservation
  • We collect information only for the purposes of placing
    and tracking your order and optionally receiving our monthly newsletter.

Collecting your shipping and email address enables us to ship your order
and provide order status, exclusive specials, and our newsletter.

Our Web Site generates server log files automatically. These log files are used
to generate statistical information and error reports to ensure the Web Site
runs with a minimum of disruption.
They are not actively used to identify individual visitors.


Information Recipients - Who has access to the information collected?

  • Ourselves and/or our entities acting as our agents
    or entities for which we are acting as an agent.


Information Retention - How long is this information retained?

Stated-purpose